I have always respected business owners who put some aspect of their personal lives on their professional social media accounts. Being able to post that photo of brunch with your best friends on Sunday or how proud you are of your son's big hit in baseball, represents a level of vulnerability. You are giving your past, present and potential clients a snapshot of your personal life. However, have you ever wondered if a certain post crosses the line for your audience? Or whether you are posting un-professional content too often?
If you take anything away from this week's blog, let it be that separation lies in a need to create a connection with your business audience but limit your personal posts on your professional social media accounts. (P.S. If you don't have separate accounts for your personal and business lives, we'll get to that soon!) Today on the blog, I am sharing three was to know when you're oversharing on your professional social media accounts, and the best tactics to avoid or overcome posting that is too personal.
1 | Lost Followers
This is one of the biggest ways to determine if you are oversharing on your professional social media accounts. Are your overly personal posts and captions creating a yellow-brick road straight to the unfollow button? While I am sure someone wants to see pictures of your adorable puppy, tasty homemade dinner and even maybe a sweaty post-gym selfie, this is not the best representation of your business - especially if you are seeking new clients. Using social media analytic tools (i.ie. Facebook Insights, Simply Measured) will help you gauge how certain posts can boost or drop your following.
NOTE: Sharing one or two personal posts every now and then should not affect your social media accounts. However, when you review your professional feed and see more posts that are personal than business related, it may be time to re-think your campaign.
2 | Engagement Suffers
A second way to tell you're oversharing on social media is a drop in engagement. Social media engagement includes likes, favorites, comments, etc. that a user makes on a post or page. If you average 50 likes on a post when it relates to your business and/or products and receive 15 likes any time you share a picture of your latest craft project, it's high time to make a change in the sake of not losing the complete interest of your followers.
Tip: Benchmarking your social media by posting during your audience's most active times online and mixing up media between images, videos, and text. Well-timed, consistent posts will also help keep your followers engaged.
3 | Diminishing Leads and Referrals
When the number of leads and referrals you receive from social media declines, you are oversharing on your professional social media. If you are taking the time out of our busy schedule to only post once a day, and that post relates to your personal life nine times out of ten, it will be perceived that your personal life trumps your professional life. While this may be true in reality, you never want to put that in lights for your current and potential clients. The other businesses that typical refer you will make note of this and may not show you as much love as they have in the past.
TIP: The best way to combat oversharing is to create separate professional and personal social media accounts. While your business accounts should have a personal touch, over sharing on those accounts can come back to haunt you later.
If you are ready to take your business to the next level through social media marketing, use the content form to chat today!